Shipping Policy

At Jacket Hive, we work hard to get your jacket to you as quickly and safely as possible. Here's everything you need to know about how we process, ship, and deliver your order.

Order Processing Time

Once your order is placed, our team carefully prepares and quality-checks it before it leaves our warehouse. Handling typically takes [X–X business days], not including weekends or public holidays.

Delivery Time

After your order has shipped, standard delivery usually takes [X–X working days], depending on your location. We work with reliable courier partners such as [e.g. DHL, FedEx, UPS] to ensure safe and timely delivery.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Restrictions

We currently do not ship to countries under international trade sanctions or restricted regions in accordance with applicable laws. If your country is affected, we'll notify you at checkout.

Import Duties & Taxes

Product prices do not include any customs duties, import taxes, or local fees that may be charged by your country. These charges, if applicable, vary by destination and are the responsibility of the buyer. We recommend checking your country's customs policy before placing an order.

Delayed or Lost Packages

If your order hasn't arrived within the estimated delivery window, please reach out to our support team with your order number, and we'll track it down or assist with a resolution.