Privacy Policy

At Jacket Hive, we value the trust our customers place in us and take the privacy of our visitors seriously. We are committed to protecting your personal information and being transparent about how it is collected and used.

What Information We Collect

We collect basic information from visitors to help us process orders and improve your shopping experience. Sharing this information is always your choice.

• Personal details you provide when placing an order or creating an account, such as your name, shipping and billing address, email, and phone number
• Any messages or details you send us when contacting our support team, which we may keep for future correspondence
• General browsing information, such as pages visited, device type, and website traffic patterns, used to improve our site

How We Use Your Information

We use your information to process and ship your orders, respond to your inquiries, and keep you updated on your purchase. From time to time, we may also send you offers, discounts, or newsletters — and you can unsubscribe from these at any time.

Do We Share Your Information?

We do not sell or share your personal information with third parties, except where necessary to fulfill your order — such as with our shipping and courier partners — or where required by law or a government request in connection with an investigation.

What We Don't Store

We never store your financial or card details on our servers. All payments are securely processed through trusted third-party payment gateways, so your sensitive payment information stays protected at all times.

Your Choices

You can request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing emails by clicking "unsubscribe" in any email we send.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Any updates will be posted on this page with a revised "Last Updated" date.